Resident Doctors of BC provides information and resources for a variety of topics that might come up during residency, including (but not limited to) mental and emotional support, legal matters, academic issues and grievances, benefit plan, parenting during residency, moving, living in BC, important contacts, advocacy tools, and finding health services. You can explore each of these sections separately or review the Frequently Asked Questions.
Wellness is an important topic for Resident Doctors of BC; we host a number of events and workshops in support of resident wellness, both personal and professional.
For 24-hour confidential support residents are encouraged to connect with the Employee and Family Assistance Program (EFAP) or the Physician Health Program (PHP).
on Pacific Blue Cross CARESnet
Read the Benefits Booklet
Read the F.A.Q.
To support residents in their role as a health advocate, Resident Doctors of BC has produced some quick tips based on Dr. Schumacher’s training:
Letters to the Editor are an important part of Health Advocacy, and Resident Doctors of BC is happy to residents in submitting letters and follow-up. Send a letter, or contact Resident Doctors of BC.
UBC also has a list of publications, and tips for sending letters to the editor.
Resident Doctors of Canada has also produced a number of position statements on various topics.
Residents are entitled to 100% coverage of the BC Medical Service Plan premiums for themselves and dependents. Residents also have Extended Health and Dental Coverage, with the employer paying 90% of the premiums. The benefits plan also includes Life insurance and Accidental Death and Dismemberment coverage. Read full details of your benefits plan.
Pacific Blue Cross (PBC) provides the coverage for Dental and Extended Health Care. Residents will receive an application form in their appointment package to be sent back to the Health Shared Services BC (HSSBC) [currently in the process of changing their name to BCCSS – BC Clinical and Support Services], Employee Records and Benefits. Residents are administered under a group plan through HSSBC/BCCSS.
The medical and dental covers residents and their eligible dependents under the Pacific Blue Cross plan. If you would like more information on what is included in this plan, please see the Group Benefit Booklet.
PharmaCare is part of this benefit plan, so only drugs covered by Pharmacare are covered by the benefits plan. Search the Pharmacare Formulary for drugs that have been reviewed and are covered.
Residents should receive their PBC cards to their address provided on their application form. If you do not receive these within 3 months of submitting your application form you can contact HSSBC/BCCSS, Records and Benefits at:
Phone: 604-297-8683 / 1-866-875-5306
1st Floor – 1795 Willingdon Avenue, Burnaby, BC V5C 6E3
If you would like to change your address, or add a dependent to your Extended and Dental Health Care plan, please contact HSSBC/BCCSS.
Looking for a Doctor or a Dentist?
Physicians Health Program has a doctors for doctors program, that will connect you with a physician in your area accepting physician patients.
CPSBC also provides a search for family physicians accepting new patients.
Dentists can be found through the BC Dental Association
Looking for other health services?
Divisions of Family Practice Fetch (For Everything That’s Community Health) helps you find information on health resources in a community including counseling, crisis intervention, employment assistance and support for specific medical conditions.
Resident Doctors of BC
We are here to support you in fulfilling your education to become well-informed, prepared and professional physicians who enhance patient care. We advocate on your behalf in contractual matters including negotiating the Collective Agreement, and filing grievances and Human Rights challenges. We support your education, and encourage excellence in teaching. We promote your personal, professional and finical well-being through professional development workshops and social events. We are engaged with stakeholders and facilitate collaboration. Our hours are Monday to Friday 8:30 am to 4:30 pm excluding statutory holidays.
Address: 2399 – 650 West Georgia Street Vancouver BC V6B 4N8
Phone: 604-876-7636 or Toll Free: 1-888-877-2722
Health Shared Services BC (HSSBC) [name change in process: BC Clinical and Support Services BCSS]
Health Shared Services BC (aka BCSS) administers benefits and payroll. They can answer all your questions about benefits and payroll, and update your information such as a change of address or dependent. They will request your Vancouver Coastal Health Employee ID number (it can be found on your pay stub). They are responsible for processing all of your employee paperwork included in your appointment package, including tax forms and benefits applications. Their hours are 8 am to 4 pm.
Address: Records and Benefits 1st Floor – 1795 Willingdon Avenue Burnaby, BC V5C 6E3
Phone: 604-297-8683 or Toll Free: 1-866-875-5306
Pacific Blue Cross (PBC)
Pacific Blue Cross is the plan provider for your benefits. Claims can be made online through their website, once you have completed the registration process. You will need your group health number which is provided by Vancouver Coastal Health Records and Benefits. If you do not have your group health numbers please contact Health Shared Services BC. The number can also be found in your appointment package. Claims can be made online or by submitting the appropriate forms to the Pacific Blue Cross office
Address: PO Box 7000 Vancouver, BC V6B 4E1
Phone: 604-419-2600 or Toll Free 1-888-275-4672
Resident Doctors of BC is available to provide referrals and support for legal issues. We can also file grievances on your behalf.
If you are experiencing a legal issue, please contact Resident Doctors of BC for support.
To support residents in distributed medical education, we have compiled guides on many cities in BC that highlight a little bit about the area, where the hospital is, and any resident recommendations. If you have a recommendation you would like added let us know.
We also have a DME database of residents at the various sites which provides traveling residents access to contacts at the sites before their arrival. To join the database please complete the form.
Residents who are members of the Canadian Medical Association (or members of Doctors of BC, which includes CMA membership) are entitled to access Joule, a subsidiary of the CMA. Download the app to access a range of products designed to help physicians. Get involved in healthcare innovation through grants and Joule H2, or access online clinical tools such as:
For 24-hour confidential support residents are encouraged to connect with the Employee and Family Assistance Program (EFAP) or the Physician Health Program (PHP). Residents also have access to wellness resources at the UBC Resident Wellness office.
For full details on available supports, visit the wellness page.
Check out the new resident resource guide for information about moving to BC, including information about changing insurance and drivers licenses.
Residents moving within the province can visit the Living in BC guides for details about the cities in which they will be living and training.
Residents completing a distributed training rotation shall have an unscheduled day between rotations to provide time for travel and relocation.
Residents looking for housing can try MedsHousing, a site for housing near medical training around the globe.
Residents are entitled to specific parenting benefits including leaves and a wage top up for maternity leave.
Resident Doctors of BC are available to assist you with navigating EI benefits and preparing for leave, or returning for leave.
Read the parenting section for more information, or attend the annual parenting workshop, usually in held in March or April – check our events page for news!
Resident Doctors of BC is available to provide support to residents on any issue with their program, including evaluations, rotations, scheduling, grievances or transferring programs. For examples of the support provided to residents please visit the FAQ.
If you are interested in additional support outside of Resident Doctors of BC and UBC, please contact EFAP or PHP.
UBC has launched a new program-wide initiative: Residents as Teachers
This program supports residency programs to implement and deliver comprehensive curriculum that addresses the core teaching competencies over the course of a residents training experience.
For full details of the program visit UBC.
The Rural Education Action Plan (REAP) supports the training needs of postgraduate residents through the provision of funding for residents’ rural medical experiences.
There are a number of programs available through REAP which was established as part of the Rural Subsidiary Agreement and is managed by the Joint Standing Committee on Rural Issues.
If you are interested in any of these programs or other rural opportunities please visit the Rural Coordination Centre of BC
Taxes for residents can sometimes be a bit complicated when you take into consideration not just your T4, but also your T2202A, CMPA fees, union dues, RRSPs, student loans, etc. To help you navigate tax season, we have compiled the most commonly asked questions, as well as advice and information from the experts on the Resident Taxes page.