
Residents have access to two 24-hour confidential support residents are encouraged to connect with the Employee and Family Assistance Program (VCH Lifeworks Portal) or the Physician Health Program (PHP). Residents can also find wellness resources at the UBC Resident Counselling & Peer Support Office. The CMA also has a Physician Wellness Hub including a support phone line.
The CMA has a Physician Wellness Hub offering information and resources to residents, as well as a support line if you are in distress.
Introduction to CBT (including worksheets and book recommendations)
Behavioural Activation – Depression (includes worksheets)
Over two hundred resources (including worksheets) on problems you want to target such as anxiety, depression, PTSD, and many more
All residents are eligible for services through the Vancouver Coastal Health LifeWorks Employee and Family Assistance Program. Residents are able to log in directly to the VCH portal to access services information. They can also log in to the LifeWorks digital platform to access support. All residents have been emailed a personalized code to access the platform. For any questions, please email peoplewellness@vch.ca.
Services include counselling, financial support, and elderly and child care. For a full list, please click here to view the pamphlet or log in to to the VCH portal.
The Physician Health Program of BC offers services to Resident Doctors and their family members. A complete description of these services is available on the Physician Health Program website.
There is a confidential service for Vancouver Coastal Health employees. The new centralized reporting service is easy to use and available by phone or online 24 hours a day, seven days a week from any location. You decide whether to provide your name and contact information in your report, and if you don't, your anonymity will be protected.
You can confidentially report complaints by phone or online. As this is a third-party platform, please do not include any patient information.
Users can confidentially report complaints by phone or online:
Report by phone by calling a toll-free number at 1 (866) 858-6014
Report online from any computer or mobile device.
Staff and medical staff can report complaints related to bullying, harassment, team conflict, sexual harassment, physical violence or assault, racism and discrimination. The service is designed to be accessible and inclusive and is supported by responsive staff who receive ongoing equity, diversity and inclusion (EDI), anti-racism and cultural sensitivity training.
Books:
Articles:
Podcast:
Apps:
MindShift™ CBT (free CBT resources from Anxiety Canada)
Sleep with me (free podcast)
Headspace (sleep section includes meditations and bedtime stories)
Calm (sleep stories)
Noisli (sleep sounds – can also mix and match sounds to create your perfect sound environment to sleep)
Slumber (sleep music, soundscapes, stories and meditations)
Sleepiest (sleep sounds, meditations, bedtime stories – includes kid stories too!)
It is illegal in Canada to harass and/or intimidate health care workers in their work, or intimidate others from obtaining health services. Click here to find out what this new law means for physicians. The CMA has a section available for resources and support for residents experiencing threats or harassment.
The Resident Counselling and Peer Support (RCAPS) Office (formerly known as the Resident Wellness Office) offers free, confidential, professional counselling and support services. Interested in speaking to a Wellness Counsellor? Book an Appointment!
Email: resident.wellness@ubc.ca
Administrative Hours: Monday to Friday, 8:30am – 4:30pm
* early morning and evening appointments available on select days
Download the Resident Wellness Resources guidebook for more resources and information on staying well during residency.
Connect with your program about joining or hosting "Ice Cream Rounds", facilitated by the Wellness Office where residents can connect in groups for various discussions, all the while enjoying ice cream. Check out the Office’s “Ideas For Wellness Initiatives in Your Program” to see what else your program can participate in.
The Office also offers the Peer Support Program, which offers Residents who experience an adverse event in the work environment an opportunity to talk to another Physician (Faculty or Senior Residents) for support in a confidential, non-judgmental environment.
VCH has a dedicated wellness resources for medical staff, including residents.
Available resources to support Indigenous VCH staff and medical staff who have been affected by personal, family or community experiences with residential schools.
LifeWorks Employee and Family Assistance Program (EFAP) services.
VCH staff (including agency staff), medical staff, medical residents and their eligible family members can access counselling, and wellness services any time, 24/7.
To request LifeWorks support, please call 1-833-533-1577. During the intake process, you can request counsellor attributes such as lived-experience or experience with Indigenous Cultural Competency or generational trauma.
Additional Resources for Indigenous People:
The following resources are available to support Indigenous patients, clients, and staff:
National Indian Residential School Crisis Line: 1-866-925-4419
National service for anyone experiencing pain or distress as a result of their residential school experience. Support is available 24/7.
Indian Residential School Survivors Society Counselling Services: 1-800-721-0066
Provides emotional support and crisis counselling to Indian Residential School Survivors, Intergenerational Survivors and their families.
Hope for Wellness Help Line: 1-855-242-3310
Immediate mental health counselling and crisis intervention by phone to all Indigenous people across Canada. Online chat: hopeforwellness.ca
KUU-US Crisis Line Society: 1-800-588-8717
Provides crisis services for Indigenous people in BC. Adults/Elders line: 250-723-4050. Children/youth line: 250-723-2040
Métis Crisis Line: 1-833-MétisBC (1-833-638-4722)
Mental health support line from Métis Nation British Columbia.
MMIWG Crisis Line: 1-844-413-6649
Support for individuals impacted by issues of Missing and Murdered Indigenous Women and Girls. Support is available 24/7.
More resources are available through First Nations Health Authority (FNHA).
VCH offers a series of wellness workshops every Wednesday that residents are eligible to join.
Wellness Wednesdays are weekly wellness webinars on a variety of topics, including Communication, Resiliency, Work-Life Balance, and Living Well with Shift Work. Registration on LearningHub (search for Wellness Wednesday)
Pre-recorded Wellness Wednesday videos are available for viewing 24/7 at: https://vimeopro.com/user65099910/vch
Password: webinarvch
Care for Caregivers is pleased to offer free webinars to healthcare providers on diverse mental health topics. Care for Caregivers is an online mental health resource for healthcare workers in British Columbia, supported by the Province of B.C. To learn more, click here.