In-Hospital:

Cafeteria

• 1st floor of Shaughnessy building, in B-wing (Near Door 79)
• Mon-Fri: 7am – 7pm
• Weekends & Statutory holidays: 8am – 6:30pm

Starbucks

•  Lobby of Ambulatory Care building, 1st floor (near Door 42)

Second Cup

• Lobby of BC Children’s Hospital (near the BC Children’s Main Entrance, Door 11)

Tim Hortons – On the Go Bistro

• Lobby of the main BC Women’s Hospital building (near the BC Women’s Main entrance, Door 93)

Bean Around the World

• West side of CFRI, at the Northwest end of the campus (left from Door 18)

Vending Machines

• Behind Second Cup

Cafeteria

• 2nd floor of Ambulatory Care building, directly above Starbucks

Out of Hospital

• The closest food is at 25th and Oak where there is a small collection of restaurants and a Safeway.

Resident Lounge/Call rooms

• Pediatrics: 2nd floor Old Children’s Building, other call rooms available in the Teck Acute Care Building (specialty dependent)

Computers

• Study area in the 4th floor of the women’s health building

Paid:

• Parking is available around the hospital, however, you must be careful to read the signs closely. Many staff members have been towed and ticketed.
• If you opt to park onsite you can pay staff rates (as of Oct 2015) approx 6$ 12 hours, 10$ 24 hours), just ensure you park in staff/visitor parking. Stalls specific to “patients” will not accept staff rates.
• You can acquire a global parking pass at Parking Services as of 2013 this was in the “Chest Building” at VGH. The fee is $40.
• The following departments get parking passes that are shared among Residents. For Residents outside of these departments, a receipt can be submitted to your department to receive petty cash back.
  • Biochemical
  • MHB
  • Neurosurgery
  • ENT
  • Gen Surg 2
  • Gen Surg 1
  • Ortho
  • GI
  • Rheum
  • Peds 2
  • Peds 1
  • Peds Anes
  • Urology
  • Plastics
  • Oncology

Bikes:

• There is a bike cage in the underground car park. To gain access, email parking@phsa.ca

Public Transit

• Bus number 17 stops right in front of the Oak St entrance to the hospital complex.
• King Edward Station is approximately a 15min walk from the hospital.
• See translink for full details.

Intra-Hospital Shuttle

• There is an intra-hospital shuttle available, details can be found on any hospital computer.

• There are VERY limited food options late at night so it’s important to pack a good selection or you will be eating from the vending machine.
• If you need help you can call locating, just pick up the phone and call zero.
• The current way BCWH is organized is as follows:
  • Old BC Children’s Building
    • Cardiac, Orthopedic, Respirology and Allergy clinics on the first floor, past the Second Cup
    • Sunny Hill planned to move into the building in 2019
  • Teck Acute Care Building
    • 1st floor: ED, Radiology
    • 2nd floor: NICU, Dialysis Unit
    • 3rd floor: OR, NICU
    • 4th floor: OR, PICU
    • 6th floor: Inpatient wards (surgery, neurology)
    •  7th floor: Inpatient wards (general paediatrics, medicine specialties)
    • 8th floot: Heme/Onc
  • Ambulatory Care Building
    • Outpatient clinics, Family Immunization Clinic, Family Library

• The main floor cafeteria serves breakfast and lunch.

• Parking is free for all.

Call Rooms/Lounge

• Resident lounge is available with one computer.

Library

• A library is available.

• Parking is in the parkade for which there is a fee.
• In general, most residents appear to have accommodation organized that is within walking distance of the hospital.

No current information.

Call Rooms/Lounge

• Resident lounge is available with two computers.
• There are call rooms on the 4th floor of the Centennial Building.

Library

• A library is available.

Paid:

• The rate for parking in the Burnett Street Parking Lot is: $1.00/day or $5.00/week

Biking:

• There is a secured bike cage located in the parkade attached to the UBC Clinical Academic Campus which is accessible only with a security access card loaned to you upon your arrival for the duration on of your medical training at KGH

Public Transit:

• Website for bus info
• Route #1 has stops on Pandosy at Rose Avenue (North of Rose Avenue on both sides of the street)

No current information.

Cafeteria:

• There is a cafeteria on main floor and a coffee bar there as well as gift shop that has small snacks.
• Full meals are for purchase in the cafeteria.

Blendz:

• At the HOPE Centre there is a Blendz coffee shop on the main floor.

There are many other food choices within a few blocks heading west to Lonsdale (one block away) or immediately crossing the street out the emergency exit one floor down from main floor and proceeding down 13th or 14th Streets.

UBC Medical Education Center in the HOPE Center Level 2:

• The UBC Medical Education Centre for LGH and Hope Centre is located on Level 2 Hope Centre. This UBC satellite site services both LGH 231 15th St., E. and the Hope Centre 1337 St. Andrews Ave., North Vancouver.  The administrative contact is Michelle Snyder michelle.snyder@ubc.ca
• Lounge, Lockers, Showers, Call Suites and Scrubs – This is a student/resident Lounge in the HOPE Centre Level 2 by the call suites with TV/couch, seating area, kettle, toaster, microwave, refrigerator and dishwasher.
• Washrooms are equipped with showers and assigned lockers to put your belongings in assigned at the beginning of your elective assigned by Michelle Snyder.
• Call suites are assigned by rotation/elective with sign in sheets.  Scrubs and linens are located in the same call suite corridor in the supply closet.

Library:

• Located Level 2 Hope Centre in the VCH Academic Hub.  The Library is open Mon-Fri 8-5 and available after hours with your swipe card.

Quiet Study Area: 

• There is a open Quiet Study area in the UBC Medical Education Centre Level 2 Hope Centre.  In this space there are two VCH networked computers with dictation to use based on availability.
• They are connected to the printer in the hall if needed.  Due to the open nature of the study area this room is not suited for meetings on your PC or phone.
• If you are attending a zoom meeting or a meeting on your phone and need a private space please see Michelle Snyder room 2601 to locate an available suitable private space.

Doctors Lounge LGH:

• This is located on main floor of hospital if you walk just past the gift shop and turn right down the short corridor marked Health Records Services (heading towards acute tower).
• Access code to lounge is 253.  There is TV/couch seating area, computers for you to use, kettle, toaster, microwave.
• There are washrooms in the Doctors Lounge as well.

Paid:

• PARKING – staff rate of $5.50/day (no monthly rate) on site at Lot 144 LGH parkade/Lot 146 Hope Parkade or Lot 196 North Shore Hospice with a parking hanger.  To receive a staff parking hanger with staff rates, please obtain online through VCH Connect online application then choose the staff rate at the parking meter. For support, please contact commuting@vch.ca or call 604-785-3409 .
• Street Parking – There is a 2-hour limit parking within 4-block radius of the hospital but FREE parking in residential areas beyond this 4 block radius. Please contact Michelle Snyder with any questions.

• Free parking is found at a nearby park! (13 th and Moody)

Biking:

• Outdoor bike racks are located at the 13th & 14th, 15th street entrances and North Shore Hospice Contractor Parking lot.

• There is also two secure bike cages at either LGH or Hope Center Parking levels.

• Please complete online request form for VCH Bike Cage membership application or request on the Photo ID eForm to add access for LGH Hope Centre.  Access to bike cages are with photo ID.  Please email commuting@vch.ca with questions.

No current information.

Library

• A library is available.

Paid Parking:

• There is pay parking at the hospital, but typically there is free parking available on the streets around the hospital.

Biking:

• There is a bike locker accessed by your ID card on the ground floor by Daycare and in the summer a call room is made available to store your bike in the OR.

• Free WiFi is available by connecting to “IslandHealthGuestWiFi”.

In-Hospital

• Resident Lounge (Free snacks are provided – cheese, bagels, bread etc.)
• Cafeteria in Basement
• Tim Hortons in Basement
• Starbucks in Main Lobby

Out-of-Hospital

• Bluefin Sushi (319 East Columbia St)
• Fresh Slice Pizza (417 East Columbia St)
• Subway (323 East Columbia St)
• Save-on-Foods (270 East Columbia St)
• Gino’s Restaurant (431 East Columbia St)
• Chan’s Garden (441 East Columbia St)
• Thai New West (424 East Columbia St)
• Browns Socialhouse (296 East Columbia St)

Resident Lounge

• Medical Education is located in the Basement of the Health Care Centre (see directions). It has an exercise space, TV, games, computers and call rooms.

Computers

Computers can be accessed in the following locations:

• Resident lounges
• Call rooms
• Health Records (located on the main floor of the Health Care Centre)
• Library (Security/ID Card will provide you 24/7 access)

There are also computers in some of the wards, but the above locations are preferred by residents.

Dictation Spaces

• Residents are reminded to be conscientious of patient confidentiality when dictating. Dictations can be completed in Resident Lounges and Call Rooms.

• During construction, residents with a Braid parking pass can move their vehicle to the Sherbrooke lot starting at 1 pm, and anytime weekends and statutory holidays
• Paid:
  • Daily parking is available in a lot on Keary Street for $5.25 per day. To apply for monthly parking, complete this form. Monthly parking is $45. You can also park in STAFF parking lots at Fraser Health Sites, including RCH.
• Free:
  • There are 2-hour parking spots located around the hospital (map) in the more residential areas. A good place to look is on the streets directly above the hospital between East Columbia and Richmond streets.
• Bikes:
  • Bikes can be stored either outside the Emergency Department or in the underground parking lot off Keary Street.
• Public Transit
  • Sapperton Skytrain station is less than a block from the hospital. There are also numerous bus routes in the area (the closest being the 155, 128 and C9). Use the TransLink Trip Planner to assist you in selecting a route.
• Intra-Hospital Shuttle
  • None at this site.

• Computer access will be arranged by RCH admin
  • Please contact the Medical Education office at RchMedEd@fraserhealth.ca for system and hospital access
• UBC Wifi is available with your CWL login
• Lockers are available at RCH, but you will need to bring your own lock
• Showers are located in the resident lounge
• Make sure to check out the FHA intranet (click on coffee break tab) to see see what discounts are available to you!

In-Hospital:

• Cafeteria is on the 2nd floor, yellow zone.

Monday to Friday (7:30am – 7:00pm).

• Hot Breakfast 7:30am – 10:30am
• Hot Lunch 11:30am – 2:00pm
• Hot Dinner 4:30pm – 6:30pm

Weekends & Stats (8:30am – 7:00pm)

• Hot Breakfast 8:30am – 10:30am
• Hot Lunch 11:30am – 1:30pm
• Hot Dinner 4:30pm – 6:30pm

Starbucks in main atrium

• Monday – Friday 6:30 am – 6:30 pm
• Saturday & Sunday 1 am – 5 pm
• Closed Stat Holidays

Out of Hospital

• Richmond Centre is a ten minute walk away with many restaurants and a food court.
• There are also a number of restaurants on No. 3 Road.

Resident Lounge

• 3 call rooms in rotunda, lockers outside
• 2 call rooms on 4 Yellow Zone (4332)
• New medial education center located outside doors by call rooms

Computers

Computers are in the library on the ground floor (open 8am – 4pm).

Dictation Spaces

Residents are reminded to be conscientious of patient confidentiality when dictating. There is no dedicated dictation area, you can use any house phone.

Paid:

• Residents can get the staff parking rate ($4.50/day) in the parkade.
• The Doctor’s parking lot is reserved for staff physicians.
• For call back parking and mileage reimbursement complete this form: Mileage Form.

Free:

• There is free street parking along Azure Road, usually a 5 minute walk from the hospital.

Bikes:

• The bike cage is inside the parkade, with the entrance off Gilbert Road. It requires card access. Showers care shared with the cardiac clinic.

Public Transit

• The 407 bus stops right outside the hospital. There is also Canada Line to Brighouse, then a 10 minute walk to the hospital.

Intra-Hospital Shuttle

• None at this site.

• Use PCIS

Subway

• Monday to Friday 6:30am – 11:00pm
• Saturday and Sunday 9:00am – 11:00pm

Tim Horton’s

• Daily 6:30am – 7:00pm

Good Earth

• Monday to Friday 6:30am – 8:00pm
• Weekends 8:00am – 8:00pm

2mato

• Monday to Friday 11:00am – 3:00pm (closed holidays)

Angela Dawe, Senior Program Assistant

UBC Regional Office Administrator-Vancouver Island

Royal Jubilee Hospital, Room 108 Coronation Annex

1952 Bay Street

Victoria, BC V8R 1J8

T: 250.370-8111 x13700       F: 250.519.1500

Email: Angela.Dawe@viha.ca

Resident Lounge/Call rooms

Coronation Annex, 2nd floor.

Computers

Computer workstations available in both lounges, ER, and on the floor. Generally you’re able to dictate at any of these stations.

Library

Library at RJH is across from Coronation Annex lecture theatre CA125.

Paid:

• Street meters: $0.25 for 10 minutes
• Parking meters: $2.75 for 2 hours
• Parkade: $2.25 for first hour, each additional hr $1.25, Maximum Daily rate: $16.00
• Weekly Permits: $26.75 (purchase at parking machines)

Temporary parking for RJH and VGH employees for $85/month. Parking Pass is available at the VGH parking office near the cafeteria entrance.

Bikes:

Bike parking available at both sites – swipe card should allow you access.

Public Transit:

BC Transit: take the #8, #10, #11 (Fort Street side) or #14.

• Many rotations will require time at both hospitals. Pediatrics wards are exclusively at VGH.
• RJH is close to downtown and may be within walking distance depending on the area in which you’re staying.
• Call room space is ample at RJH.

In Hospital:

Hospital cafeteria

Out of Hospital

The following are all across from the hospital, walking distance:

• Subway
• Queseda
• Tim Hortons
• Dairy Queen
• Brown Social Restaurant

There are many other restaurants and bars that are about 3-10 min driving distance.

Admin contact/ID services

Kathleen McIntosh:

Kathleen.Mcintosh@fraserhealth.ca

Barbara Shield:

Barbara.Shield@fraserhealth.ca

Postgrad Contact

Barbara Shield:

Barbara.Shield@fraserhealth.ca

Where to get parking pass

You pay at the cashier on the second floor at SMH, in the connection between Critical Care Tower and the North building (older part of hospital), and you take the receipt to Kathleen McIntosh (administrator) on 3rd floor of Critical Care tower (UBC office), and she will give you the pass.

Paid:

• Parking at the hospital: North, South, & Tower Parkade
• Cost: $5.50/day or $45/month, about $500/year
• No street parking anywhere close by

Bikes

Bike locker located in one of the parkades, and one of the UBC administrators, Barbara Shield, will provide you with access to.

There are also some bike racks in front of the main entrance of the hospital.

Public Transit

There are several buses that come by. See translink for full details.

Intra-Hospital Shuttle

Shuttle from/to: King George skytrain station to SMH and JPOCS outpatient clinic.

There are 20 brand new Call Rooms and a very large resident lounge with a big fridge, water cooler, microwave, and TV. SMH is in the process of getting some gym equipment for the lounge as well.

For some rotations, for example, General Surgery Residents are required to travel between SMH and JPOCS outpatient clinic in one day.

There is also a walk-in clinic, physiotherapy, and massage therapy clinic across from the hospital.

The Library is on the 3rd floor of the Critical Care tower, right beside the Call Rooms and Residents have access 24/7. There is one librarian at the library Tues-Friday 8am-4pm.

Location of Resident Lounge and/or Call Rooms

3rd floor on the Critical Care Tower – at the end of the hallway beside the library.

Location of Computer Work Stations and where to dictate

There are 2 computer stations in resident lounge, and 4-6 computers at the library. Residents will have access to these 24/7.

There are phones in every call room (total of 20 call rooms), as well as 1 phone in the resident lounge and 2 phones at the library.

Resident Lounge/Call Rooms

Resident lounge and call rooms are located on the 6^th floor of the Burrard building. The elevator right across from the gift shop goes straight up to the call room area.

Once you get off the elevator, there are two sides, both of which have a lounge and call rooms (one side has designated call rooms, the other has free for all call rooms, which you can sign up for on the sheet on the door the day that you are on call).

Computers

Computer workstations are at every Wallaroo along the ward hallways. They are also available in the two resident lounges.

Dictation Spaces

Each ward has a small dictation room with a phone and computer, usually behind/close to the nursing station

Library

There is no librarian stationed here, but it is a nicely decorated study space in the basement of the hospital.

• You will be provisioned with a PHC network user ID and email address to use for the duration of your residency. Four weeks prior to the start date of your FIRST placement at PHC, you will receive an email on how to activate your network acces. If you do not receive an email, please contact the Medical Education Assistant at mededuc@providencehealth.bc.ca.
• A CareConnect user ID will be provisioned, if you do not already have one.
  • Didn’t receive a CareConnect user ID or need to reactivate an existing user ID? Use the online form. This form is only accessible from a computer on the health authority network.
  • If you have any issues with your CareConnect user ID, please email CareConnect at careconnect@phsa.ca or call the Service Desk at 604-875-4334.

New Daily Pay Parkers

All staff will be required to either pay at the pay station, pay by phone or show your staff ID at the attendant booth to purchase the discounted daily pay staff rate. Residents may obtain an Daily Pay hanger by completing the Daily Pay application and sending it to LMCparking@frasherhealth.ca, or if a Resident is here for less than 3 months, they may request a Daily Pay Temporary Pass.  You display one of these at all times in the GREEN ZONE parking area.  Temporary Passes can be picked up from Vivian at Medical Affairs Office, Room 542B (Burrard Building), below the Call Rooms.

Yellow Zones

Residents may no longer park in the Yellow Zones on P2. Yellow Zones are annually paid parking.

Parking Reimbursement for On-call and Call-Backs

According to the Resident Doctors of BC Collective Agreement, residents on-call who are called back to work can have their parking reimbursed.  Ensure that you keep your receipt(s) and submit to Vivian, who is located in room 542B (Burrard Building).

For a parking pass call VGH employee parking services: 604-875-4111 (Ask for Parking Services).

Bikes:

There is a special lock-up area located in the Parkade of the hospital. You will need to have access added to your ID swipe card. Please call Protection Services at 68819 for access. Do not lock your bike to anything other than a bike rack, or it may be removed by Security.

Public Transit

Buses that go near SPH include:

• #1 Burrard Station/Beach,
• #2 Macdonald – 16th Avenue/Burrard Station
• #22 Knight/Macdonald
• #44 UBC/Downtown

See http://tripplanning.translink.ca/hiwire for details/trip planning from your location.

Intra-Hospital Shuttle

There is a free employee shuttle that goes between SPH, BCCA, VGH, GF Strong, and Children’s Hospital daily Monday-Friday, except statutory holidays. The shuttle leaves every half hour from each site, beginning at 7:05 and the last one leaves at 17:05. The schedule is available here.

• On the main floor of the Providence Building, the exit in the stairwell at the end of the hallway after you pass the GI clinic and the U/S clinic brings you right to Davie Street, for easy access to food and coffee breaks. When you come back in this same exit, if you go one floor higher in the stairwell (2^nd floor), you will end up right at the CCU!
• The elevators in Providence Building are old and slow, and often show that they are going in the direction other than they are really going. You should just get on any elevator that comes.
• Scrubs can be found in the ER and the OR. You can just take them from the cart.
• If you are doing your first rotation check out the orientation page

Call Rooms

Located on the 2^nd floor of Centennial Pavillion. You will need to swipe your access card to gain access to rooms. Call rooms are allocated to residents assigned to various hospital-based services, and your service chiefs can provide you with the room codes.

Computers/Dictation Space

The Doctor’s Lounge is also located on the 2^nd of Centennial Pavillion, next to the call rooms. You will be able to gain entry with your access card. There are computers available for looking up laboratory and imaging results, and phones were you can dictate.

Library

There is a large Biomedical Branch Library on the second floor of Diamond Health Care Centre, which has a constantly updated catalog of medical textbooks and journals. There is 24/7 swipe card access (contact Brookfield GIS for access dhcchelp@brookfieldgis.com). They are staffed throughout the da, but hours change for the summer. Check on the UBC Library website for full hours, including weekend and holiday hours, which vary depending on the time of year.

You can access Library Services via the hospital Intranet (called “VCH Connect” – opens up whenever you open Internet Explorer on a hospital computer).

UpToDate is available on all hospital computers through VCH Connect as well, through a link on the main page.

Drug information is available through VCH connect also, by clicking on the “Lexicomp Online” link on the main page.

Lockers

Men’s and women’s locker rooms are available to residents in the basement of Heather Pavilion. They require your own lock and are open 24hrs; for after hours access, the can be accessed through the basement tunnels (see map).

In-Hospital:

The main VGH parkade is located on Laurel St, between 12^th and 13^th Avenue, across the street from Jim Pattison and Centennial Pavillion. Daily parking is $8.00 if you show your hospital ID, otherwise it is $18.75 for 24 hours. Parking is also available at Diamond Health Care Centre (entrance on Laurel between 12^th and 11^th).

For a parking pass call 604-875-411 ext 21622 or 604-875-2000 Ext: 6865 or email parking@vch.ca for more information.

For call back parking and mileage reimbursement complete this form: Mileage Form.

Street:

There are many 2-hour parking spots around the hospital (eg. on Oak between 12^th and 11^th), however be warned that residents who exceed this 2-hour stay have been ticketed by the City of Vancouver.

Bikes:

The new VGH Cycling Centre is located at 866 West 10th Ave in Vancouver. It offers more than 170 indoor bicycle parking spots, including 12 electric bicycle spots, lockers, showers, towel service, a lounge and a bike repair room for maintenance and tune-ups. For more information, visit the centre during business hours or email VGHCyclingCentre@vch.ca.

Public Transit

Buses 15, 17, 9 and 99 B-Line all stop on West Broadway, close to VGH. Use the TransLink Trip Planner to assist you in selecting a route.

Intra-Hospital Shuttle

There is a shuttle bus that travels between St. Paul’s Hospital, BC Cancer Agency, Vancouver General Hospital, GF Strong, and Children’s Hospital daily Monday-Friday from 07:00-17:30, except statutory holidays. The schedule is available on VCH Connect (VCH Connect >> Programs and Services >> Inter-Hospital Shuttle Bus / Commuter Centre >> Inter-Hospital Shuttle Bus >> Shuttle Schedule), or at the Information Desk on the main floor of Jim Pattison Pavillion.

Call Rooms/Lounge

Resident lounge and call rooms at VGH is near emergency department at Island Medical Program.

Computers/Dictation Space

Computer workstations available in both lounges, ER, and on the floor. Generally you’re able to dictate at any of these stations.

Library

Left off main foyer, Room S254.
Phone:   (250) 727-4204

Paid:

• Parking meters: $2.75 for 2 hours
• Weekly permits: $26.75 (purchase at parking machines)
• Temporary parking available for RJH and VGH employees for $85/month
• Parking pass available at VGH parking office near cafeteria entrance

Bikes:

Bike parking available at both sites, swipe card should allow access.

• VGH is a 10-15 min drive from downtown.
• VGH has a booking system where you write your name on the call room door the day of your call shift.
• Food options are minimal.