Resident Doctors of BC aims to assist and support you throughout your residency by providing you with the knowledge and tools to be successful. In this section you will find information most relevant to your day-to-day life as a resident, from payroll and call, to hospitals and distributed sites.
Submit your Call Stipend
Read the Collective Agreement
Benefits are administered by Health Shared Services BC (HSSBC) [Please note HSSBC is in the process of changing their name to BCCSS – BC Clinical and Support Services]. Extended Health and Dental are provided through Pacific Blue Cross. Full details can be found in the Group Benefits Plan, which includes Group Life, Accidental Death and Dismemberment, Dental and Extended Health. Benefits begin after one month of employment (August 1st for those who start on July 1st). Your group benefits numbers are provided in your resident appointment package.
The Employer as per Article 15 pays the premiums for the BC Medical Services Plan (MSP). Coverage begins 1 month after enrolment (August 1st, if you begin residency on July 1st). MSP coverage for residents who are new to BC can take up to three months due to a mandatory waiting period
All necessary forms are provided in the Resident Appointment Package, and processed by HSSBC (or BCCSS as they are in the process of changing their name). To update your information, such as change of address or dependents, or to inquire about the status of your benefits please contact HSSBC/BCCSS.
Mail: 1795 Willingdon Avenue, Burnaby, BC, V5C 6E3
Residents are paid a per call stipend with 5 different types of call eligible for reimbursement; In-Hospital Overnight Call, Out of Hospital Overnight Call, Converted Out of Hospital Call, Evening Call and Weekend Day Call.
For a full explanation of each of the call types, please visit the Call Stipends page.
Call shifts are submitted online. This website is always available, so calls can be submitted immediately after they are completed. The initial deadline for submitting calls in order to get paid on time is two weeks past the end of the block; the last submission deadline is 30 days past the end of the block, and may result in late payment. Please note that call submissions will not be accepted past the 30-day deadline.
Residents who miss the 30 day deadline may complete a manual form, and submit their calls to the Joint Implementation Committee, which oversees call stipends for review. These submissions will not be reviewed until after block 13 of the academic year.
Questions about call should be directed to email@example.com.
Professional liability insurance, provided by the Canadian Medical Protective Association, is mandatory under the Collective Agreement in order to protect both residents and patients. Residents are required to purchase their own CMPA coverage as per Article 18.02. It provides comprehensive coverage and is tax deductible. The cost of coverage is based on the type of work an region.
Type of Work
*These costs are current to 2017 for the BC Alberta region.
Residents train across the province, many are based outside of the Vancouver area at distributed programs in cities like Kelowna and Victoria, or smaller centres such as Chilliwack or Kamloops.
Almost all residents will do a rotation outside of their home base. This experience can be an enriching part of residency education providing exposure to rural medicine and training under physicians outside of their program centre.
To assist distributed residents, we have compiled guides on many cities in BC that highlight a little bit about the area, where the hospital is, and any resident recommendations. If you have a recommendation for something that should be included, let us know.
During this time residents may feel isolated or a lack of connection to the new training site. Resident Doctors of BC seeks to address this issue with the DME Database, which provides traveling residents access to contacts at the sites before their arrival. To join the database please complete the form
The payroll department of Health Shared Services BC (HSSBC) [Please note HSSBC is in the process of changing their name to BCCSS – BC Clinical and Support Services] processes residents payroll, acting as the central paying agency for all residents regardless of their working location.
It is important to ensure they have your updated banking and contact information on file, so if you switch banks or move you will need to contact HSSBC (or BCCSS as they are in the process of changing their name) at employeeRBsupport@hssbc.ca to update your information.
Although residents aren’t paid an hourly wage, their salary is represented on their paystub as a daily rate of 7.5 hours, which is 75 hours for a full two-week pay period. Residents are paid every two weeks, with payday being one week after the last day of a pay period.
The first pay period (July 1-14) that includes time worked in the new academic year will be paid on July 22nd.
Meal and Admin Allowances
Residents may not see meal or admin allowances on their July 22nd pay stub. This delay in payment occurs only in July, as information is gathered from the program offices, compiled, and then submitted to HSSBC/BCCSS for processing. Any allowances not paid in this period will be paid retroactively on a future payday.
The monthly meal allowance is made in two payments each month, for a total of 24 payments per year. Since there are 26 paydays per academic year, 2 paydays will not show any allowances paid. These dates occur when there is a third pay period within one month. Programs will be notified of the exact dates once they are confirmed.
Admin allowances are paid monthly. If a program has more that one chief per year, the allowance will be paid out according to the months designated by the respective program office. If the chief position is shared between two residents, the admin allowance will be paid to both chiefs on a bi-monthly basis (every second month), unless otherwise requested.
As the central paying agency for all Residents, HSSBC/BCCSS mails paystubs to home addresses. It is important to notify HSSBC/BCCSS of any changes to your address or banking information.
Tel: 604-297-8683 (toll free: 1-866-875-5306, press 2 for Payroll)
1795 Willingdon Avenue, Burnaby BC V5C 6E3
Resident Doctors of BC strives to promote members professional, personal and financial well-being by providing educational workshops on topics frequently encountered during residency, such as income taxes, student debt, parenting, and more.
UBC hosts CPD and CME activities throughout the year, more information on the available courses is available on their website.
The Royal College has begun rolling out Competence by Design (CBD). For more information on the changes to education and professional development, visit their website.
All Residents are entitled to either a day off on a statutory holiday or an alternate day off, which is commonly called a lieu day. Residents who have worked on a statutory holiday are entitled to pay that is double their normal daily pay rate, except for Good Friday, Christmas, and Labour Day, where they are entitled to 2.5 times their normal daily rate. Please see Article 11 of the Collective Agreement for details.
After a stat day has been worked, Residents report the stat on an online form administered by UBC. For questions about this form and submitting for stat pay, contact your program assistant/administrator.
There are two types of stat days:
Fixed Weekday Stats
Fixed Calendar Date Stats
Family Day (Monday)
Good Friday (Friday)
Easter Monday (Monday)
Victoria Day (Monday)
BC Day (Monday)
Labour Day (Monday)
Thanksgiving Day (Monday)
New Years Day (January 1)
Canada Day (July 1)*
Remembrance Day (November 11)
Christmas Day (December 25)
Boxing Day (December 26)
* The Canada Day stat is observed on a fixed calendar date, July 1st, except when July 1st falls on a Sunday. In this instance only, the stat moves to July 2nd. Stat pay is only available to those who work on July 2nd.
In any given year, some of the calendar date stats may fall on a weekend. Although the Monday immediately following the stat is often taken as the lieu day, it is not a stat day itself, and working on the lieu day will not result in additional pay.
Every resident is entitled to 5 consecutive days off during the 12-day period that encompasses Christmas Day, Boxing Day and New Years Day and two full weekends. These 5 days will account for the three statutory holidays: Christmas Day, Boxing Day, New Years Day, and 2 weekend days. Residents who take the 5 days will not receive in-lieu days if they are scheduled to work on one of the statutory holidays, although they are still entitled stat pay. These 5 days can be taken at any mutually agreed upon (between the resident and the program) time during the specified period. For example, the 5 days could be Monday-Friday (meaning residents could be scheduled on the weekends for call), or the 5 days could be Wednesday-Sunday (with the resident working the beginning of the week).
Resident Management System
UBC uses a Resident Management System (RMS) to manage the academic and administrative records of all residents; use this system to access Letters of Offer, update your contact information, review your academic records, and self-report any statutory holidays you’ve worked.
This service and all correspondence with the UBC Postgraduate Medical Education programs or Dean requires a UBC issued email address. This address is where you will receive your offer letter, and you must register before your start date.
Student Service Centre
You must also pay your registration fee, through the Student Service Centre (SSC)
UBC has a single comprehensive manual with all of their policies relating to residency. It is updated periodically throughout the year.
UBC reimburses fees from mandatory rural rotations, academic half-days, offsite callbacks, community rotations, and courses.
The reimbursements must be approved and signed by the Program Administrator or Program Director.
Download the Form.