Call Stipends

Submitting Your Calls

In order to receive payment for calls, residents must submit a Call Stipend form on www.callstipend.ca with their monthly call schedule attached. After they are completed, calls can be submitted up to 30 days after each block. The block dates, submission deadlines, and pay dates are below.

Reminder: Residents are paid per call, so you must submit a form for each call completed in order to receive payment. Only one call type may be submitted per 24 hour period. While you are able to enter more than the allowable call, you will not be paid for calls that exceeds the listed maximums.

Also available is the Full Schedule.

Submitting Call

  • Step 1 of completing the RDBC call form
  • Step 2 of completing the RDBC call form
  • Step 3 of completing the RDBC call form
  • Step 4 of completing the RDBC call form
  • Step 5 of completing the RDBC call form
  • Step 6 of completing the RDBC call form
  • Step 7 of completing the RDBC call form
  • Step 8 of completing the RDBC call form
  • Step 9 of completing the RDBC call form
  • Step 10 of completing the RDBC call form
  • Step 11 of completing the RDBC call form
  • In-Hospital Overnight
  • Converted Out of Hospital Call
  • Evening Call
  • Out of Hospital Overnight
  • Weekend Day Call

Resident is scheduled to remain in-hospital or be immediately available (in hospital within 15 minutes) for a minimum of 12 hours.

The rate of payment for a unit of In-Hospital Overnight Call is $100.00.

An In-Hospital Overnight call that is scheduled to start on Saturday 8:00 am and to end on Monday 8:00 am, will be considered two units of call. 

Residents may enter a maximum of 7 in-hospital overnight calls per block.

Submission Instructions

When submitting an in-house overnight call, please enter the date your call began for the start date. Confirm the “I was” option is set to “On-Site.” If your call lasted more than 24 hours, please click the toggle “More than 24 hours” and slide the start and end slider buttons to the appropriate times. The end slider can wrap around to denote an end time the following morning. Confirm the total amount of hours is correct above the slide bar. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the form, please contact schedules@residentdoctorsbc.ca.

If you are required to be immediately available (in the hospital within 15 minutes) the call converts to an in-hospital-overnight call. Follow the above instructions, but confirm the “I was” option is set to “Immediately available.” Then enter any hours you were on site in the available box. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the form, please contact schedules@residentdoctorsbc.ca.

A resident can complete 7 converted calls or 7 in-hospital calls, or a combination of the two call types, but the total cannot exceed 7 calls.

If you are scheduled for Out-of-Hospital Overnight Call but work more than four (4) consecutive hours on-site during the call period, of which more than one (1) hour is past 11:00 pm and before 6:00 am, the call converts.

The rate of payment for a unit of a Converted call is $100.

Submission Instructions

A resident can complete 7 converted calls or 7 in hospital calls, or a combination of the two call types, but the total cannot exceed 7 calls.

When submitting a converted overnight call, please enter the date your call began in the Start Date. Confirm the “I was” is set to “called in” if you were called in for a consecutive 4 hours between 11:00pm and 6:00am, If your call lasted more than 24 hours, please click the toggle “More than 24 hours” and slide and start and end slider buttons to the appropriate times. Confirm the total amount of hours is correct above the slide bar. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the from, please contact schedules@residentdoctorsbc.ca.

Please note – when entering an out-of-hospital converted call, enter the entire length of your call, not just the hours you were in hospital.

Evening call must immediately follow a regularly scheduled work period of at least 8 hours, from 5 pm to 11 pm.

The rate of payment for a unit of Evening Call is $50.00.

Submission Instructions

When submitting an Evening call, please enter the date your call began in the Start Date. Confirm the “I was” is set to “On-Site” (Only on-site Evening calls are eligible for a stipend). If your call lasted more than 24 hours you should not be entering an Evening Call, please see the definition for “In-Hospital Call”. Confirm the total amount of hours is correct above the slide bar. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the form, please contact schedules@residentdoctorsbc.ca.

Scheduled to be available for a minimum of twelve hours, but not required to be on-site. If on-site attendance is needed, the resident must go in.

If you’re scheduled for out-of-hospital call but are required to be available within 15 minutes, you are eligible for the converted out-of-hospital rate of $100. Please complete a converted call submission.

The rate of payment for a unit of Out-of-Hospital Overnight Call is $50.00.

Out-of-Hospital Overnight call that is scheduled to start on Saturday 8:00 am and to end on Monday 8:00 am, will be considered to be two units of call. 

Residents may enter a maximum of 9 in-hospital overnight calls per block.

Submission Instructions

When submitting an out-of-hospital overnight call, please enter the date your call began for the start date. Confirm the “I was” option is set to “Off-Site”. If your call lasted more than 24 hours, please click the toggle “More than 24 hours” and slide and start and end slider buttons to the appropriate times. The end slider can wrap around to denote an end time the following morning. Confirm the total amount of hours is correct above the slide bar. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the form, please contact schedules@residentdoctorsbc.ca.

In-Hospital call 8 am – 5 pm Saturday or Sunday.

The rate of payment for a unit of Weekend Day Call is $50.00.

Residents may enter a maximum of 2 weekend day calls per block, 3 if there is a statutory holiday.

Submission Instructions

When submitting a Weekend Day call, please enter the date your call began in the Start Date. Confirm the “I was” is set to “On-Site” (Only On-site Weekend Day calls are eligible for a stipend). If your call lasted more than 24 hours, you should not be entering a Weekend Day call, please see the definition for “In-Hospital Call.” Confirm the total amount of hours is correct above the slide bar. A green bar below your entered call will confirm a correctly entered call, the block and call type. A red bar below your call will indicate an error in submission; click the why button for more details on why the call is denied. If you have questions while completing the form, please contact schedules@residentdoctorsbc.ca.

Submission Errors and Issues

  • Applicable call type error

    Calls that do not fit the Collective Agreement Definitions and are ineligible for payment will display this error. Please ensure you are entering the dates and times correctly. For calls over 24 hours you must click the “More than 24 hours” toggle. By clicking “Why” you can see if you are missing hours, etc. The form only allows call submissions for calls that are eligible for payment.

  • CMPA & LTD coverage

    CMPA and LTD is mandatory as per the Collective Agreement. Residents without coverage put themselves at risk; CMPA membership will ensure that residents have comprehensive professional liability coverage. Purchasing Long Term Disability coverage during residency will allow for better insurance rates; Resident Doctors of BC has negotiated with disability insurance companies for plans to forgo medical underwriting, and continued coverage after residency.

  • Confirmation emails

    The Call Stipend website does not automatically send confirmation emails. You will need to opt-in in to receive an email. Click “Send me a confirmation” at the bottom of the page. In addition, make sure that the personal information you enter (name, email, phone number, and employee number) matches the information registered in the system (i.e. the information used to submit your very first call). Deviations or errors will withhold your confirmation. If you want to make changes or update your personal information, please contact us.

    A confirmation page is displayed after each successful submission, please print or screenshot these confirmations for your records.

  • Editing a submission

    Resident Doctors of BC cannot adjust your entries, and you will need to resubmit. Please submit a new call form and include a note about the error in the comment section; we will accept your most recent submission as accurate.

  • Employee Number

    Your employee number is located on the right side of every pay stub labeled “Employee ID.” Please contact Resident Doctors of BC to confirm your employee number if you cannot locate it, as entering the wrong employee number could result in non-payment. If you are completing the form after hours without enough time to confirm your number before the 30-day deadline please enter 123456 as your employee ID number. This will alert the administrator of the error and ensure your pay is not assigned to the wrong employee ID.

  • Entering calls for the upcoming blocks

    Calls cannot be entered in advance because your call schedule may change unexpectedly. Whenever you, or another Resident, are sick, stays late, etc., you would need to update your submission, which would potentially lead to errors in overwriting entries. Therefore, calls must be completed before they can be processed for payment.

  • ER Shifts

    ER shifts are not not eligible for call stipend payments. Calls are scheduled on-top of regular duties hours. This means a resident who is entitled to an Evening call stipend has already worked that day for 8 or more hours.

  • Missing the deadline

    Calls can be submitted as soon as they are completed. The final deadline is still 30-days after the Block ends.

    There is a 30-day deadline for all submissions for the prior block; should you submit your form after this deadline, it will NOT be processed and you will not be paid.

    You may submit a late call form, which will be held for review by the JIC following the close of the year. Payment is not guaranteed and will only be considered if you were on leave, ill (and have records to prove your illness and needed time away from work), or have never submitted call before, and/or are in your first 6 months of Residency. The committee meets after Block 13 has been paid out (around September).

  • Monthly Schedule

    Residents with a monthly schedule are expected to submit their calls by the 30 day deadlines as listed.

  • Never submitted

    Residents are informed about the Call Stipend process at New Member Orientation. Additionally, reminder emails with submission deadlines are sent out regularly, as well as posted to our website. We understand residents are very busy; however, Resident Doctors of BC cannot pay residents who do not submit within the 30-day deadline. If you missed the final deadline, we advise you request and fill out a Resident On-Call Reimbursement Form for the missed block for us to keep on file. All late submissions must go to the JIC for consideration after the close of the year (around September). Payment is not guaranteed.

    Please add info@residentdoctorsbc.ca to your address book to ensure messages reach your inbox, and review the Resident Doctors of BC website regularly for new information. You can also email us at any time to confirm what block we are currently processing.

  • No Schedule

    An uploaded Call Schedule is mandatory; if your rotation does not provide one to Residents, please create your own using a Word, Excel or Calendar with the dates and hours of your calls. Please also include the contact information of a supervisor with whom we can verify the schedule, if necessary. Call schedules need to be uploaded at least once per Block. If your schedule changes throughout the Block, you are sick, or take a call shift for another Resident, please upload a new schedule to reflect these changes, or make a note in the Comments section.

  • Weekend Overnight Call

    A call shift from Saturday to Monday is two overnight calls; please enter them as two separate calls as you are entitled to two payments. Please enter Saturday overnight, and Sunday overnight; this ensures you get paid for the work and hours you have done.

Stipend Questions

  • Corrections after a stipend has been paid

    Email Resident Doctors of BC with your employee ID number and a copy of your confirmation email for the call in question as soon as you can; the sooner you contact us the more likely we will be able to correct it.

  • More calls than pay

    As per the Joint Implementation Committee (JIC), which establishes the protocols and processes for the call stipends, Residents are not paid for contravening the scheduling rules in the Collective Agreement. Programs without an approved variance from the JIC will have a grievance filed against them for scheduling residents for excessive call.

  • Multiple call shifts in 24 hours

    Residents are only eligible for payment of one call type per 24-hour period. Only enter the highest paid call type, either converted, or In-house call to ensure you are paid the $100 stipend. Do not enter three separate calls; entering multiple calls on the same day will result in a $0 payment for that day.

  • Meal Allowance

    Meal allowance is paid based on your monthly call submissions. You are eligible for a meal allowance when you work at least one call shift in any month. As the block dates do not always match neatly with the end of a block, meal allowances are paid for July in mid October, and then monthly after that (November = August allowance, December = September allowance etc.).

  • Pay after Graduation

    As Residents are given 30 days to submit calls after a Block ends, payroll will not process the last call stipend payment for an academic year until mid August. Those Residents who are graduating on June 30 will have their last direct deposit through payroll around the first two weeks of July. In August, a cheque will be sent for your call payments to the address payroll has on file for you. If you need to update your address with payroll, please fill out this form.

  • Pay dates

    On-Call payments are paid once per month. Please review the on-call stipend calendar. Submissions will be paid approximately two weeks after the submission deadline.

Variances

Variances are up to the discretion of the Joint Implementation Committee (made up of representatives from Resident Doctors of BC, UBC, and HEABC); this committee meets twice a year to review submitted requests.

If you would like to request a variance for review by the Joint Implementation Committee please contact schedules@residentdoctorsbc.ca for detailed instructions. You will need to provide this Form as part of your review.

Programs with approved variances are as follows:

 

 

Adult Neurology Cardiology
Dermatology Developmental Pediatrics
Diagnostic Radiology Family Medicine – Abbotsford
Family Medicine – Kamloops Family Medicine – Kelowna
Family Medicine – Nanaimo Family Medicine – Northern Rural
Family Medicine – Prince George Obstetrics Family Medicine – Prince George Palliative Care and Geriatrics
Family Medicine – Salmon Arm Family Medicine – SPH Inuvik
Family Medicine – Victoria Family Medicine – Vancouver Fraser
Gynecological Oncology Internal Medicine – Obstetrics and Gynaecology
Medical Biochemistry Nephrology (VGH & SPH)
Obstetrics and Gynaecology – Nanaimo Ophthalmology
Orthopedic Surgery Otolaryngology (ENT)
Pediatrics Plastic Surgery – Victoria
Psychiatry (VGH) Psychiatry (RJH)
Psychiatry Physical Medicine & Rehabilitation
Public Health & Preventative Medicine Urology

For more information on variances, please contact schedules@residentdoctorsbc.ca.