Benefits are administered by Provincial Health Services Authority (PHSA). Extended Health and Dental are provided through Pacific Blue Cross. Full details can be found in the Group Benefits Plan, which includes Group Life, Accidental Death and Dismemberment, Dental and Extended Health. Benefits begin after one month of employment (August 1st for those who start on July 1st). The Employer pays the premiums. If you have not received your benefits card within two months of your start date, please contact PHSA to ensure your paperwork is in order, and your contact information is correct.
PharmaCare is part of this benefit plan, so only drugs covered by Pharmacare are covered by the benefits plan. Search the Pharmacare Formulary for drugs that have been reviewed and are covered.
The Employer pays the premiums for the BC Medical Services Plan (MSP). Coverage begins 1 month after enrolment (August 1st, if you begin residency on July 1st). MSP coverage for residents who are new to BC can take up to three months due to a mandatory waiting period.
Once the mandatory waiting period has ended, you will receive a letter from MSP to the address provided in your paperwork with a confirmation of your enrolment and instructions to visit an ICBC Diver’s Licensing Office in order to obtain a photo BC Services Card (this can also be combined with your BC Driver’s License). Please contact PHSA to follow-up if you have not received anything from MSP.
There is also an employer paid LTD plan residents are automatically enrolled in. However, residents are also free to select any additional provider for their LTD coverage if they wish additional coverage beyond that provided by the employer paid plan.
All necessary forms are provided in the Resident Appointment Package, and processed by PHSA. To update your information, such as change of address or dependents, or to inquire about the status of your benefits please contact PHSA.
Email: employeeRBsupport@phsa.ca
Phone: 604-297-8683 (option 1) or 1-866-875-5306 (option 1)